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Your information matters

Privacy Policy

How Smilez Matters collects, uses, and protects information when you visit this website or choose to contact us.

Effective date: July 22, 2026

Smilez Matters LLC (“Smilez Matters,” “we,” “us,” or “our”) respects your privacy. This policy explains the information that may be handled through this website, why it is used, and the choices available to you.

1. Information we may receive

Information you provide. If you email us, request information, join a mailing list, or arrange a conversation, we may receive details such as your name, email address, organization, and the content of your message.

Booking information. Appointment requests are handled through an external booking provider. Information entered there is processed under that provider’s own privacy practices as well as any instructions it receives from us.

Consent preference. This website stores your cookie preference and the date of that choice in your browser’s local storage. This lets us remember the choice for 30 days.

2. How we use information

  • To respond to questions and booking requests.
  • To provide speaking, coaching, consulting, or event information you request.
  • To operate, protect, and improve our website and services.
  • To maintain business records and meet legal obligations.
  • To send updates only when you have requested or otherwise agreed to receive them.

3. Cookies and local storage

As currently configured, this website does not use advertising or analytics cookies. It uses a necessary local-storage record named smilez-cookie-consent-v1 to remember whether you selected “Accept” or “Essential only,” together with a timestamp. The preference expires after 30 days, when the notice is shown again.

You may reopen the notice at any time through “Cookie settings” in the footer. You can also clear local storage in your browser. External websites, including the booking provider, may use their own cookies when you visit them.

4. When information may be shared

We do not sell personal information. We may share information with service providers that help us communicate, schedule meetings, host content, or operate our business; when required by law; or when reasonably necessary to protect people, our rights, or the security of our services.

5. Retention and security

We keep personal information only for as long as reasonably needed for the purpose collected, legitimate business records, dispute resolution, or legal requirements. We use reasonable administrative and technical safeguards, but no method of transmission or storage can be guaranteed completely secure.

6. Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about how your personal information is used. You may also withdraw consent where processing relies on consent. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

7. Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

8. External links and international access

This website may link to services operated by others. Their terms and privacy practices apply when you use those services. If you access the website from outside the United States, your information may be processed in countries with different privacy laws.

9. Changes to this policy

We may update this policy as our services or legal obligations change. The effective date above identifies the latest version.

10. Contact us

Questions or privacy requests may be sent to [email protected].

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